Browse and play interactive training scenarios created by the ScenarioSplice community. Each scenario presents a decision with consequences — your choices shape the outcome.
When the Customer Yells: A De-escalation Practice by ScenarioSplice — A long-time customer is on the phone, furious about a billing error. You haven't been on the call thirty seconds. What you say in the next two minutes determines whether you keep them — and whether you go home rattled. Built for customer-service training, retail and hospitality L&D, and call-center onboarding.
First on the Scene: A Foodborne Illness Investigation by ScenarioSplice — You're a public-health intern at a university clinic. Six students are home with the same symptoms after Friday's welcome lunch. What you decide in the next two hours can prevent dozens more cases — or trigger campus-wide panic. Built for nursing, allied-health, and public-health programs.