When the Customer Yells
A furious customer is demanding a refund you can’t give. Every reply changes where the call goes.
Play scenarioBuild realistic branching training scenarios, share them with one link, and show learners the consequences of their choices. No code, learner accounts, or LMS setup required.
Learners open a link and play in the browser — no sign-up, no app, nothing to install.
Traditional training tells people what the correct answer is. Scenario-based training lets them make a choice, experience the result, and understand why it matters.
“Which response is correct?”
“What would you do next?”
The consequences of the decision they made.
Three steps. Most first scenarios are ready to share the same afternoon.
Start from a template or a real situation. Add choices, consequences, feedback, and endings in the visual branching editor.
Send it by email, or drop it into your LMS, Slack, or an internal training portal. Learners don’t need ScenarioSplice accounts.
See which choices learners made, where they struggled, and which paths they followed — anonymously, no learner tracking.
These are live, not screenshots. Make a few decisions and watch the path change — no account required.
A furious customer is demanding a refund you can’t give. Every reply changes where the call goes.
Play scenarioA colleague you trust needs the customer list in his personal inbox, and the deadline is real. You know the policy.
Play scenarioReports of illness point to last night’s banquet. Decide what to investigate first — and what can wait.
Play scenarioA senior teammate you used to work beside is slipping, and the team is quietly covering. You have one conversation to change it.
Play scenarioAdd your organization or client’s logo, colors, introduction, and completion message. Remove ScenarioSplice branding and deliver a professional experience that feels native to your program.
A colleague shares confidential data by mistake. What do you do?
A colleague shares confidential data by mistake. What do you do?
Brand ownership, client-ready presentation, and consistency across every scenario in your program — not just “remove our logo.”
Where the right call isn’t obvious and getting it wrong is costly.
Turn the annual policy module into a decision: what do you actually do when the rule and the pressure collide?
Practice a difficult customer or a tense conversation, and see how tone, escalation, and judgment change the outcome.
Triage, bedside, and public-health cases where the order of decisions—not just the final answer—changes the result.
Build decision-based practice for your clients and deliver it under their brand, not yours.
One focused job, done simply.
Build, test, and share a real scenario at no cost. Professional adds your branding, reporting, and delivery when you’re ready.
Everything you need to build and share your first scenario.
Billed monthly. Cancel any time.
For teams delivering training at scale.
Your scenarios are always yours — export as JSON any time, no lock-in.
Create the scenario for free. Upgrade only when you need professional branding, advanced reporting, or broader delivery.
Build a free scenarioScenarioSplice is a training-scenario authoring tool. We collect no personally identifiable information from learners — a learner opens an assigned link, plays anonymously, and is never asked to sign in. Only authors have accounts, via Google sign-in. Payment (when applicable) is handled by Stripe; we never see full card numbers.
ScenarioSplice is built for education and workplace training, so accessibility is a core requirement. We target WCAG 2.1 Level AA: full keyboard operation, visible focus, semantic structure, sufficient contrast, and reduced-motion support. Author-chosen brand colors are contrast-checked so learner scenarios never become unreadable.
ScenarioSplice is a no-code tool for building branching training scenarios — short interactive lessons where a learner faces a decision, picks a path, and sees the consequences. It’s built by Colin Urban at Threadlimit.co for educators, instructional designers, trainers, and L&D teams.
By using ScenarioSplice you agree to our terms. ScenarioSplice is a web-based tool for creating and sharing branching training scenarios, operated by Threadlimit.co. You own your content and can export or delete it at any time.
ScenarioSplice lets you build a branching training scenario, share it with one link, and see how learners decided — no learner accounts, no LMS setup. Every new scenario opens as a decision-tree template; tag pages correct, partial, incorrect, or informational for color-coded feedback. Learners play anonymously in any browser.